Join our hardworking and creative team and together we’ll make the world a better place!
Join our hardworking and creative team and together we’ll make the world a better place!
MM Flowers is a dynamic global business to work in and our people are our greatest asset. We directly employ over 1100 people, the majority of which are operational colleagues who are the backbone of our business. We have a very diverse workforce with over 32 nationalities represented and over 30 languages spoken.
The last few years have seen significant investment in our People and Culture agenda. We launched our leadership values and behaviours, creating a framework that sets out the expectations of our colleagues, and we have set up recognition schemes to celebrate those who demonstrate and live these values. Ensuring that we are continuously evolving MM Flowers as a great place to work, we have also invested heavily in upgrading welfare facilities across all our sites.
Recognising the additional effort that our colleagues put in during event periods, such as Valentine’s Day and Mother’s Day, we offer additional benefits such as free and discounted food. Various engagement activities are also in place, which specifically reward colleagues for supporting our quality agenda which is of the upmost importance to us.
Recognising the diversity of our workforce we strive to make everyone feel included and appreciated; in FY23 53% of our total workforce were women, with 48% of management and supervisory positions being held by women, something we are really proud of. Additionally, our UK gender pay gap currently stands at 14.1% and it is important to us that men and women are paid equally for doing equivalent jobs across our business.
In FY23 we introduced improved maternity and paternity leave policies, and we will continue to take proactive steps to identify and address any unjustifiable gaps and to make sure our policies and practices, including pay and bonus structures, are fair and support our DEI strategy.
The Human Resources (HR) and Recruitment teams support leaders and managers across the business in delivering our people agenda and key focus areas. HR serves as the first port of call to provide colleagues with professional advice, guidance and support, as well as the timely and accurate upkeep of all people data.
Our team of skilled technical specialists are responsible for the MM Flowers quality agenda, with heavy focus on our bouquets’ assessment and compliance against customer specifications, the policies that we follow as a business and the development of novel solutions to long-standing industry challenges.
The Commercial team are vital in supporting, developing and implementing strategies regarding our customers. They hold the overall responsibility in customer relationship management for new products, engaging in proactive ways to further build on the relationships and, where possible, influence the direction of development.
APEX Horticulture is an independent business that provides testing and monitoring services for cut flowers and plants. Our APEX Research & Development team’s approach is to understand and solve some of the longest-standing problems in ornamental horticulture, such as disease control, extending vase life and understanding the true performance of flowers, providing invaluable insight for growers and retailers alike.
Our Operations team is the heartbeat of MM Flowers. Made up of our Production and Warehouse teams, the operation plays a key part in the delivery of customer daily orders to a high standard and in the most cost-effective manner, working cross-functionally with all departments to ensure a smooth and effective daily performance, 24/7.
Finance specialists who partner with key stakeholders within the business to deliver financial growth and budget attainment within the company. Our Finance team work alongside analytics and BI functions to drive improvements in insight, reporting and processes.
We have a team of product development specialist who are the eyes and ears of floral design that conduct the delivery of product ranges from concept design to launch. Inspiration through floral trends, innovative, cross-category and packaging opportunities sought using research tools, competitor and product knowledge.
We have a team made up of technical experts from all three fields who take a holistic approach to ensuring the highest sustainability practices are maintained in our own operations and throughout our global supply chains, helping us create meaningful moments that do good for our people and planet.
Our Training and Learning & Development team are responsible of ensuring operatives within all departments are trained against SOP’s, policies, work instructions and processes to carry out tasks correctly, safely and efficiently. The team continuously provide high levels of coaching and mentoring to employees across the entire business.
A team of IT specialists that focus on the development of ERP and other business systems, understanding requirements, investigation, process and information mapping to ensure the system needs of the business are met.
The Supply Chain and Planning teams are our lead in ensuring stock is managed, waste is reduced, and production plans are completed efficiently and accurately. Managing the short-term inventory, Supply Chain and Planning teams ensure the smooth running of productions, allowing for maximum customer orders to be fulfilled and the efficient running of labour within the Operations teams.
